Postage and Delivery

We aim to deliver within 3-5 working days and will email confirmation as soon as your parcel is despatched.

Delivery is free for mainland UK destinations. Extremely large orders may be check weighed before dispatch. We will then advise if there are any additional charges.

If a product is out of stock or there are any unexpected delays, we will keep you well informed.

Please note that we will often re-use packaging to help reduce unnecessary wastage and keep costs as low as possible.

Delivery Schedule

Deliveries are made by courier or, with certain lighter products, by First Class Post (Recorded Delivery) and will need to be signed for. Orders are generally delivered Monday to Friday.

All address information must be accurate, including the postcode, and the customer’s telephone number. Christopher William Country Ltd cannot accept responsibility for late or non-delivery if customer’s address and telephone details are insufficient or incorrect.

Orders will only be dispatched once full payment has been made. Delivery is via a signature on delivery service. Where the courier is unable to find someone to accept delivery they will leave a card at the address for the customer to make contact. If the customer fails to make contact within seven days the goods are returned to Christopher William Country Ltd and a charge will be made for re-delivery to the original or an alternative address.